1. Search

Browse through our menu and click the category that you prefer to meet your dream doll.

2. Custom Your Doll

Enter the page of your dream doll, look through all the options on the page to customize your order, and add these to your cart.

3. Checkout & Payment 

Go to the cart and check your order detail. If there is nothing wrong, proceed to check out. Provide correct information about the contact, shipping, and payment. If there’s any question about payment, please refer to the page of payment methods.

4. Order Confirmation                          

An order confirmation email will be sent to you after the order is placed. Please double-check your order detail, including contact and shipping information.

5. Production

Except for unavoidable circumstances, it will take around 1-2 weeks for production. If you want to cut the production time, please email us, and we will see if it is possible. Additional costs might be charged.   

6. Doll Shipping

Normally we will choose UPS or FedEx to deliver our dolls. About 1-3 weeks will be spent on shipping, and it varies with different destinations. Consult our delivery plan for more detail.  

7. Keep An Eye On Your Tracking Number

When your package is shipped out, you will receive a specific tracking number, with which you can follow the movements of your package.   

8. Delivered

Please open the package carefully and check it upon arrival. Welcome to comment and share your stories.